Follow actual reports about cashouts, identity checks, bonuses, support and app behavior. Each experience keeps its original platform and date.
Each excerpt comes from an attributed public post, reply or store review. Archived text can be older than the collection date or later changed or removed on Reddit. Source ratings belong to the named review, not to Casimo. Replies are shown in their actual parent context; no star rating or sentiment is assigned to Reddit. These selected accounts cannot establish the share of all players paid, or prove an allegation. Two archives of the same Reddit ID count as one report.
How payout observations are measured →“Tried to sign-ups just now. It's having trouble verifying my identity (probably because of my way longer hair than my ID). Also, let us…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Scam, don't download. While creating an account, they let you pick a promotion. Before final step, they ask for a referral. Upon submitting the…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Experience has been horrible since day one. I play on draftkings all the time. Their platform and customer service is amazing. Nugget restricted me…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Terrible casino!!! I contacted customer support in regards to a promo that wasn't paid out(go figure). The automated reply says I will get a…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“I signed up in early 2022, was enjoying the app, and I eventually won a couple hundred bucks. I was very happy, but, told…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Worst sportsbook setup I've experienced! After a week of waiting on them to change my address, so I could make a deposit. The customer…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“I've noticed when betting, my balance would dwindle quickly, and I finally figured out when betting a second bet of the same amount would…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Watch connecting a bank account or adding a card to your account. They have been attempting charges to my bank, and I haven't been…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“My account is locked due to failed verification number confirmation attempts. I made several attempts to get it unlocked but received absolutely ZERO help!…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Terrible customer support! Stick with your current betting apps! I have been trying to get back into my account for over a week and…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“This app has been extremely frustrating!! I've never had these issues with Draftkings or Fanduel. When I withdrawal my winnings there I'm able to…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“The customer service has the be the absolute worst in the industry. You'll wait 30 minutes plus for Live Chat just for the chat…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“1st of all, the app picks and chooses when it wants to accept a cashapp debit card to take payments even tho not all…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“The customer service is quite terrible act all helpful but they don't solve anything they've restricted my account multiple times. And it seems like…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“OH BOY! I couldn't wait to jump on this train! Me and the other thousands of reviewers having the same issue with "VARIFYING LOCATION".…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Weeks ago, I won top pay on a slot, and cashed it out to my bank. After the withdrawl, I tried to play again,…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“Not one to write reviews but WOW. Worst experience with anything I've had the displeasure of dealing with. Going on 2 weeks now of…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
“I love the games and it's very user friendly. By far the best gambling app in Michigan. Played for months no issues. Then all…”
External self-report · collected Oct 18, 2026 · not a Casimo casino rating
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