Keep the conditions.
Keep control of your notes.

Private wording, notes and case keys are kept separately for each UK record.

Promise receipt

Keep the wording you relied on.

The public receipt contains only server-held source fields. Your pasted wording, notes and account stages are excluded.

One condition: bonus / no bonus

Separate the headline from the base.

A stated bonus amount, multiplier and base are needed for this arithmetic.

Without a bonus, that promotion’s bonus-fund wagering is not activated. Other account conditions still need checking. This arithmetic is not expected value, a win probability or an instruction to gamble to withdraw your own money.

One condition: payment method

Change one method. Keep the gaps visible.

Private payment / complaint clock

A factual timeline, not a promised arrival.

Clocks use entered calendar times, not banking-day estimates. An unknown dispatch boundary stays unknown. The UKGC operator complaint process allows up to eight weeks from receipt of a formal complaint; this is not a payout deadline. Read the actual process.

Optional: contribute limited case stages

Only the selected UK record, payment-method label, first/repeat label and entered withdrawal stages are submitted. Pasted terms, complaint date and private notes stay local. Reports are pending review; an accepted self-report is not an independently verified payment.

Keep or clear your private research

The backup contains your private wording and any case-management key. It is separate from the US workspace. No automatic complaint or operator outreach is sent.